Privacy policy

Privacy Policy for Carbon

Last Updated: June 10, 2025

Thank you for trusting Carbon. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website, carbonkw.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect We collect two types of information:

  • a) Personal Information You Provide to Us: Contact information (name, email, phone number), shipping information (address), and order details.
  • b) Information We Collect Automatically: Technical information (IP address, browser type) and usage data (pages visited), through technologies like Cookies.

2. How We Use Your Information We use the information we collect to process and fulfill your orders, communicate with you about them, improve your site experience, and for marketing purposes with your consent.

3. How We Share Your Information We do not sell your information. We only share it with essential partners required to provide our services, such as payment processors, shipping companies, and our Site's technical service providers.

4. Data Security We take reasonable administrative, technical, and physical security measures to protect your personal information. Our site uses Secure Sockets Layer (SSL) technology to encrypt sensitive data.

5. Data Retention We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, such as processing your orders and complying with our legal and accounting obligations. Upon your request, or when your information is no longer needed, we will take reasonable steps to securely delete it.

6. Cookies We use cookies to enhance your Browse experience, such as remembering items in your cart. You can control or delete cookies through your browser settings.

7. Your Rights You have the right to access your personal information, request its correction, or request its deletion from our records (subject to any legal obligations). To exercise these rights, please contact us.

8. Children's Privacy Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data without parental consent, please contact us immediately.

9. International Data Transfers Your information may be transferred to, stored, and processed in a country other than your own. By using our Site, you consent to this transfer. We will ensure that all necessary steps are taken to treat your data securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy We may update this policy from time to time. Your continued use of the Site after changes are posted will be considered acceptance of the new policy.

11. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: privacy@carbonkw.com